Poly EncorePro 300 series

The Poly EncorePro 300 Series is a versatile Contact Centre Headset that is budget conscious without sacrificing comfort. The EncorePro HW300 gives your Centre teams headsets created for all day comfort, reliability, acoustic protection and voice optimisation so their performance is great throughout the day.

Flexible noise cancelling microphone and voice optimised frequency response produce clarity for clearer conversations which provides a better customer experience.

The QD option is compatible with PC or desk phone with Poly audio processors or cables. This enables flexibility in your workforce with the features like Quick Disconnect (QD) tested to more than 30,000 cycles.

The USB Model connects to PC via USB. This option features dynamic mute alert which verbally signals agents instantly if they’re speaking while muted plus Inline call control for easy volume adjustment.

Poly’s Soundguard Technology provides acoustic limiting for protection against sounds above 118 dBA.

Key Features

  • Wideband audio
  • Soundguard Technology (Acoustic limiting)
  • Voice optimisation for clearer conversations
  • Lightweight design for all day comfort

Model Variations

310 – Monaural (single ear) Over-the-head, Noise cancelling with QD connection

320 – Binaural (double ear) Over-the-head, Noise cancelling with QD connection

310 – Monaural (single ear) Over-the-head, Noise cancelling with USB-A or USB-C connection

320 – Binaural (double ear) Over-the-head, Noise cancelling with USB-A or USB-C connection

 

Recommended for

Telephone-intensive users, including formal customer care centres, and customer service organisation.

Warranty

1 Year Manufacturers Warranty (Poly T&C’s apply)

Video

https://youtu.be/Bwlt6_vqaWw

 

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